Does every wash package use this technology?
Not necessarily the higher end protectants, but typically a lower cost drying agent or rinse aid. Most chemical companies will provide products with hydrophobic properties designed to help break the surface tension of final rinse water to support the drying process. The basic function of these products is similar to protectants in some ways, but the formulas are not designed to stay with the vehicle when it leaves. Typically, operators will use the higher end protectants as an upsell tool, included in the top couple of packages, to entice the consumer “buy up.” We want consumers to see it and smell it during application, see the shine afterwards, and watch how the water beads on their car the next time it rains.
Should chemistry be adjusted if using reclaimed water?
Reclaimed water is typically not best used as part of a chemical application, but rather it is used in a removal or underbody flush wash system. Even with the great advances in reclamation systems that we have seen throughout our industry, it is still very difficult to pencil out a ROI on using reclaimed water in a chemical application process.
How do operators get the information and chemical training they need?
First, operators should get involved with the different industry associations. The Canadian Carwash Association (CCA), International Carwash Association (ICA) and all the regional groups are constantly providing educational opportunities that help operators stay in touch with the latest developments. Second, networking within their peer group is always valuable. Get to know other carwash people and share ideas, talk about challenges, and be open with the information you have. Who better to learn from than other people with the same needs, goals, and ambitions as you? Finally, call us, the manufactures in the industry. Every quality carwash supply company has expertise and knowledge gained from working with hundreds or thousands of carwash operators.
Our job is to help operators solve problems, improve operations, and drive their businesses forward. Use the resources and experience we have gained from years of focus on creating value for our shared industry. We have chemical experts able to assess car washers’ individual needs and make recommendations for the right chemical line-up based on a real understanding of what each product’s capability is and how that matches up to the operator’s desired outcomes.
We all have different products to perform different duties, and we will help our customers to make well informed decisions on the options available to them. Ask your current supplier for training on what you are using.
So, there you have it. Technology is advancing rapidly as the carwash industry surges forward meeting the growing demands of today’s motoring public. The resources are available to you. Now go out and use them to become even better at what you do. Always remember, clean-dry-shiny keeps them coming back.