Store Design and Security
By Kate Stroud
Today, the focus still centers around safety, but in a completely different way. Security today is installing sneeze guards at all locations, contactless service using hockey and lacrosse sticks.
Store design and security have taken on a different meaning within the UPI Energy FS c-store network. Security used to mean cameras and security systems to protect employees, customers and property. Today, the focus still centers around safety, but in a completely different way. Security today is installing sneeze guards at all locations, contactless service using hockey and lacrosse sticks (very Canadian, eh!), all while providing exceptional FULL SERVICE at their province wide network of Gas Bars. At UPI Energy FS, staff bring items directly to your vehicle. Security means providing employees with the proper and effective PPE including face masks, gloves and hand sanitizer, while instituting deep clean measures before, after and during all shifts in order to keep everyone feeling healthy and safe.
Store design and set up has also changed. Store layouts must be set up to accommodate new social distancing measures while still maintaining a welcoming atmosphere. UPI Energy FS have installed floor markers and signage to help employees and customers follow proper social distancing protocols. As renovation of c-stores continues, social distancing is top of mind. This affects the ordering process for shelving, display and store fixture units. All new units are equipped with castors to allow for easy movement and positioning throughout the store to facilitate effective social distancing guidelines. Sneeze guards installed at counters greatly reduces the retail space for display of impulse-buy goods. Reduced counter space, coupled with an increase of customers remaining inside their vehicles throughout the sales transaction, has led to the creation of new menu boards enticing customers to order goods from their car to be brought out by friendly staff.
A lot has changed with regards to security and store design in the past few months. Planning to navigate the new normal has challenged everyone and with the retail paradigms shifting across the globe, UPI Energy FS and its’ network of progressive gas bar retailers are staying ahead of the curve. Their take on full serve automobile fueling is ready for the new way.
Kate Stroud is the administrative assistant for the director of retail and operations of UPI ENERGY FS. Kate works with closely with the retail & marketing team at UPI ENERGY FS (who also assisted in editing this article). Kate has been with UPI ENERGY FS for nine years and can be reached at: firstname.lastname@example.org