Electric Avenue: Our latest cross-country roundup of notable and innovative EV updates, new year’s edition!
By now it should be taken as a given that EVs are here to stay. Innovative developments seem to...
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OCSA CEO Dave Bryans Retires
The Ontario Convenience Stores Association (OCSA) recently announced that Dave Bryans is stepping...
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Customers Expect Well-Maintained Washrooms
By Angela Altass How clean and well-maintained are your store’s washrooms? Customers pay attention...
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Future of Convenience: Navigating Innovation at the Atlantic Convenience Expo
The Atlantic Convenience Expo (ACE) stands as a beacon of innovation and opportunity in the...
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Revolutionizing IBA Carwash Customer Experiences with a Mobile App
Transactions at in-bay automatic carwashes are fairly straightforward. A customer pulls up to an...
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Dryers and Vacuums Keep Customers Coming Back
A carwash experience involves more than just washing a car. To satisfy today’s consumer, the drying systems and vacuums need to be top-notch as well.
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Adding further “Convenience” to Convenience Stores Starts at the Register
The entire purpose of convenience stores is right there in the name – convenience. These stores exist to make life easier for consumers needing a quick snack, a few household items, and maybe a magazine or two, without the need to navigate the labyrinth of modern day grocery stores.
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Report: The Future of Fueling Is Better Consumer Experiences
Retaining frequent fuelers and earning new customers requires fuel and convenience retailers to...
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Unleashing Convenience: The Rise of Self-Serve Pet Wash Stations in C&G Retail
Pet wash stations have become a welcome addition to the convenience and gas channel, offering a unique and convenient service that caters to the needs of pet owners on the go. These self-serve pet washes have gained popularity in recent years, as more people consider their pets not just as companions but as part of the family.
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Delivering on Consumer Expectations
Online ordering capabilities, with options for delivery or pick-up, is no longer considered an extra shopping perk for consumers; it’s an expectation.
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